Columns Related to Book Unlocking the Power of Your QMS

Chapter in Unlocking the Power of Your QMS

·       Related Quality Digest Standard Approach

Column  (Click for pdf file)

1 The Principles Behind Quality Management Systems

·        October 2004, Why the Quality Principles Matter—Long-term success depends on stakeholder convictions.

·        June 2005, When Two Titans Collide—Quality and innovation don’t have to work against one another.

   2 Engage Top Management

·        April 2005, Do Your Top Leaders Speak QMS—Top brass must understand the benefits of quality improvement.

   4 Achieve Alignment

·        March 2005, Many Vehicles, One Direction—An organization’s mangers and employees must align their actions.

   5 Use Process Management Techniques

·        August 2004, The People in Process Management—Employees are more than just another resource

·        September 2004, In Search of the Big Picture—A systems approach improves organizational effectiveness

·        May 2005, Eliminating the Devil in the Details—Simplifying processes can improve system effectiveness

   7 Change your Thinking on Corrective Action and

      Preventive Action

·        November 2004, Taking Corrective Action Seriously—Managers must promote problem-solving skills.

·        December 2004, Plan Ahead for Preventive Action—Organizations that resist preventive action usually implement it at the wrong time

   8 Change the Way You Audit

·        January 2005, Transform Quality Auditing—Getting more out of internal audits

  10 Revitalize the Organization 

·        June 2005, When Two Titans Collide—Quality and innovation don’t have to work against one another.

Column Related to Video Quality Basics

·        February 2005, Back to Basics-Four simple steps to get everyone in your organization focused on quality

Columns Related to Standards Development

·        August 2005, Developing International Standards—There are good reasons why a standard takes so long to create.