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ISO 9001:2008 Explained, Third Edition (Book, English), Charles A. Cianfrani, Joseph J. Tsiakals, and John E. (Jack) West, Quality Press H1104
Practical Guides for ISO 9001:2000 in Manufacturing
Cracking the Case of ISO 9001:2000 for Manufacturing (Book, English), Charles A. Cianfrani,
and John E. (Jack) West, Quality Press H1027 Practical Guides for ISO 9001: 2000 in Service Industries Cracking the Case of ISO 9001:2000 for Service (Book, English), Charles A. Cianfrani, and John E. (Jack) West, Quality Press H1157 Guía Práctica de ISO 9001:2000 para Servicios (Spanish translation—Mexico—Panorama), Charles A. Cianfrani, and John E. (Jack) West, Quality Press P1105
ISO 9001:2000 Aplicada a los Servicios (Spanish translation—Spain—AENOR) Understanding ISO 9001:2000 and ISO 9001:2008 ISO 9001:2008 Explained, Third Edition (Book, English), Charles A. Cianfrani, Joseph J. Tsiakals, and John E. (Jack) West, Quality Press H1104 ISO 9001:2000 comentada (Spanish Translation—Spain—AENOR), Charles A. Cianfrani, and Joseph J. Tsiakals, and John E. (Jack) West, Quality Press P1155 ISO 9001:2000 – An Audio Workshop and Master Slide Presentation, Second Edition: Cassette Version (Audio with Workbook), Charles A. Cianfrani, and John E. (Jack) West, Quality Press H1109 ISO 9001:2000 – An Audio Workshop and Master Slide Presentation, Second Edition: CD Version (Audio with Workbook), Charles A. Cianfrani, and John E. (Jack) West, Quality Press H1106 The ASQ ISO 9000:2000 Handbook (Book, English), Charles A. Cianfrani, and Joseph J. Tsiakals, and John E. (Jack) West, Quality Press H1029
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